Version 1 October 2026. This is a translation. If it differs from the Dutch version, the Dutch version prevails.
What you share with NIA is yours. This statement explains which data we process, why, where it is kept, and what your rights are.
1. Who is responsible
XFNK B.V., Hemonystraat 53-3, 1074 BN Amsterdam, the Netherlands, Chamber of Commerce number 66521947, is responsible for processing your data in NIA. Questions or requests: hello@mynia.io.
2. Which data we process, and why
| Data | What for | Legal basis |
|---|---|---|
| Name and email address | Your account, signing in, invitations | Performance of the contract |
| Company name, Chamber of Commerce and VAT number, billing address | Invoicing | Performance of the contract, legal obligation |
| Conversations, notes, goals and what NIA remembers of them | Making NIA work for you | Performance of the contract |
| Health data you share yourself, such as stress or sleep | Making NIA work for you | Your explicit consent |
| Speech, if you talk to NIA | Turning your voice into text, giving NIA a voice | Your consent |
| Feedback you give us | Improving NIA | Your consent |
| Technical data, such as error reports and sign-in times | Keeping NIA safe and working | Legitimate interest |
We ask for consent for health data when you sign up. For speech and feedback we ask in the app, at the moment it matters. You can withdraw any consent at any time.
3. Who sees what
- You see everything you share with NIA.
- Your coach or trainer only sees who takes part (name and email address), what applies to the group as a whole, and what you deliberately choose to share. For some questions you can choose to share without your name.
- Your employer, your network and anyone else see nothing.
- We do not look into your conversations. Only when you ask us to, for example during a fault, or when the law requires it.
4. What we do not do
- We do not sell data. To anyone.
- Our partners do not use your data to train their AI models.
- We do not use advertising or tracking cookies.
- NIA does not judge you and makes no decisions about you. What you do with NIA is up to you.
5. Where your data is
| Party | What for | Where |
|---|---|---|
| Supabase | Your account and your data | Europe |
| Hostinger | NIA’s memory, on a server we manage ourselves | Europe |
| Anthropic | Claude, the AI model for the conversations | Outside Europe |
| Mistral | Building NIA’s memory | Europe |
| Deepgram | Turning your voice into text | Europe |
| ElevenLabs | Giving NIA a voice | Outside Europe |
We have a data processing agreement with every party. Where data leaves Europe, the Standard Contractual Clauses of the European Commission apply.
6. How long we keep data
- As long as you use NIA, we keep your data.
- If you want us to delete your data, we do so within a month. If you want a copy first, you get one.
- Invoices we keep for 7 years. That is a legal obligation.
7. Security
Everything sensitive is stored encrypted. NIA’s memory too. Connections are encrypted. And only those who really need access have it.
8. Your rights
You have the right to:
- see your data
- have it corrected
- have it deleted
- receive a copy to take with you
- object to a processing
- withdraw your consent.
Email hello@mynia.io. We respond within a month.
If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Changes
If we change this statement, we let you know in advance.