TERMS

NIA terms and conditions

The agreements for using NIA.

Version 1 October 2026. This is a translation. If it differs from the Dutch version, the Dutch version prevails.

1. Who we are

NIA is a product of XFNK B.V., Hemonystraat 53-3, 1074 BN Amsterdam, the Netherlands, registered with the Chamber of Commerce under number 66521947, VAT number NL856592961B01. Contact: hello@mynia.io.

2. Definitions

  • NIA: the companion app of XFNK B.V., including the website, the app and the underlying services.
  • We: XFNK B.V.
  • You: the business or organisation that takes NIA, and the person who uses NIA.
  • Programme: a programme of a coach or trainer in which NIA is used.
  • Your content: everything you share with NIA, such as conversations, notes, speech and goals.

3. When these terms apply

These terms apply to every sign-up for and every use of NIA. You receive them before you sign up and can save them. Other terms, such as those of your company, do not apply.

NIA is intended for businesses and organisations. You sign up in the course of a profession or business.

4. Sign-up and start

The agreement is concluded once you have sent your sign-up and we have confirmed it. You then receive an invitation for NIA. NIA works by invitation only.

5. What NIA is and what it is not

  • NIA watches with you, thinks with you and keeps you sharp. You remain the author of your own choices. A suggestion from NIA is an offer, not an instruction.
  • NIA is not a coach, not therapy, and not medical, legal or financial advice. If you need professional help, seek it.
  • NIA is new and in development. We improve NIA continuously. Features can change.
  • We do our best to keep NIA available. We do not guarantee uninterrupted availability. Where possible, we announce planned maintenance in advance.

6. Your account

  • Your account is personal. Do not share your sign-in details with anyone.
  • Do not use NIA for anything unlawful or harmful to others.

7. Price and payment

  • The price is stated in the offer or proposal you sign up for. All prices exclude VAT.
  • We invoice once, in advance, for the full term of the programme. If you join later, we invoice the remaining months.
  • Payment within 14 days of the invoice date.
  • If you do not pay on time, we send a reminder. If payment still does not follow, we may suspend your access.

8. Term and ending

  • Within a programme, NIA runs for the period stated in the offer. There is no refund if you stop early.
  • Afterwards, you choose:
    • Continue. You do that yourself from your dashboard in NIA. The regular rate applicable at that time then applies, cancellable monthly.
    • Stop. If you want a copy of your data, we send it to you. After that we delete everything.
  • Nothing continues automatically without you choosing it.

9. Your content and your privacy

  • Your content is yours. Not your employer’s, your coach’s, your network’s or ours.
  • You only allow us to process your content to make NIA work for you. For nothing else.
  • We do not sell data. Our partners do not use your content to train their AI models.
  • A coach or trainer only sees what applies to the group as a whole, and what you deliberately share.
  • How we handle your data is set out in NIA’s privacy statement.

10. Feedback and publication

  • We may use feedback you give us about NIA to improve NIA.
  • We never publish anything about you, or a quote from you, without your prior consent. What you discuss with NIA, we never publish.

11. Intellectual property

The software, the design and the name NIA belong to XFNK B.V. You receive a personal right to use NIA for as long as the agreement runs. Your content remains yours.

12. Liability

  • You decide what you do with what NIA says. We are not liable for decisions you make on the basis of NIA.
  • Our liability is limited to the amount you paid us in the 12 months before the damage.
  • We are not liable for indirect damage, such as lost revenue or consequential loss.
  • These limitations do not apply in case of intent or deliberate recklessness on our part.

13. Force majeure

If force majeure prevents us from delivering, for example a fault at a partner or a network failure beyond our control, we are not liable for it.

14. Changes

We may change these terms. We announce significant changes at least 30 days in advance. During a running programme, the terms you signed up under apply.

15. Governing law and disputes

These terms are governed by Dutch law. If we cannot resolve a dispute together, the competent court in Amsterdam decides.